1. Information We Collect
We may collect information that you voluntarily provide when you:
Submit an inquiry or contact form
Request a quotation
Request product information, catalogs, or samples
Ask about OEM or ODM services
Contact us by email, phone, or other communication channels
Discuss a potential business or project opportunity with us
Depending on how you interact with us, this information may include:
Name
Company name
Email address
Phone number
Country or region
Business or project information
Product requirements and specifications
Messages and other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
Respond to your inquiries and requests
Provide product information, quotations, catalogs, and samples
Communicate with you regarding products, OEM/ODM services, and business opportunities
Understand your product or project requirements
Provide customer and business support
Improve our website, products, and services
Analyze website traffic and user behavior
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable laws and legal requirements
We will use your information only for legitimate business purposes and in accordance with applicable privacy laws.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and support website analytics and marketing activities.
Cookies may help us understand information such as:
Which pages are visited
How visitors navigate through the website
General website traffic and usage patterns
Whether certain website features are working properly
Some cookies may be provided by third-party services that we use for website analytics, advertising, security, or other website functions.
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
4. Analytics and Third-Party Services
We may use third-party services to help us operate, analyze, and improve our website.
These services may collect information about your interaction with our website through cookies, pixels, tags, or similar technologies.
Examples may include website analytics, advertising, social media, security, hosting, communication, and embedded content providers.
Third-party services process information according to their own privacy policies and terms. We encourage you to review the privacy policies of these services where appropriate.
Important: Only list specific services here that your website actually uses, such as Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, reCAPTCHA, YouTube, or other third-party tools.
5. How We Share Information
We do not sell your personal information as a general business practice.
We may share information when reasonably necessary with:
Service providers that help us operate our website and business
Website hosting and technical service providers
Analytics and website performance providers
Communication or email service providers
Professional advisers or business partners where necessary to provide requested services
Government authorities or other parties when required by law
We only share information when there is a legitimate business, legal, or operational reason to do so.
We do not use your personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or, where required, your consent.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing services, resolving disputes, and complying with legal obligations.
The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request information about how your personal information is collected or used
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable privacy laws
To exercise a privacy right, please contact us using the information provided in the Contact Us section below.
We may need to verify your request before completing it in order to protect your information and prevent unauthorized requests.
9. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain uses or disclosures of personal information.
Where applicable, you may also have the right to opt out of certain activities involving the sale or sharing of personal information.
To submit a privacy request, please contact us using the contact information below.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
10. International Visitors
ZW Mirrors works with customers and business partners internationally. As a result, your information may be processed or stored in countries other than the country in which you are located.
Where required by applicable law, we take reasonable measures to ensure that international transfers of personal information are handled appropriately.
11. Children’s Privacy
Our website and services are intended primarily for businesses and adult users.
We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
